SHIPPING POLICY

All masks sold through foloke. us ship for free to your doorstep within 5 - 10 business days on average which includes the United States and United Kingdom. Other countries such as Canada, Australia and those in the European Union may experience slightly longer times from 10 - 14 business days with the current world situation but also still ship for free.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

90-Day Worry-Free After-Sales Support

We offer timely and effective assistance, ensuring users can shop worry-free with the assurance of a 90-day after-sales support.

Payment Security Assurance

Enjoy the convenience of shopping without worrying about the disclosure of personal information or payment risks.

Professional Customer Service Team

Our experienced customer service team is ready to provide professional and friendly assistance to users at any time.

Visualized Logistics Delivery

Users can track logistics information and stay informed about the status of their orders at any time.